Shipping policy

SHIPPING POLICY

At SCNIC, every photograph is created to bring a beautiful moment into your home. We take care in preparing and packaging every order so your artwork arrives safely and ready to enjoy.

PROCESSING TIMES

Each SCNIC print is made to order. Please allow 5–10 business days for your order to be processed and prepared for shipment.

Framed and larger-format artwork may require additional processing time.

Once your order has shipped, you will receive an email with tracking information when available.

SHIPPING WITHIN THE UNITED STATES

We currently ship throughout the United States.

Standard shipping typically takes 3–7 business days after your order has been processed. Delivery times may vary depending on the destination, carrier, weather, holidays, and other circumstances outside of our control.

Shipping costs are calculated at checkout based on your order, size, destination, and selected shipping method.

EXPEDITED SHIPPING

If expedited shipping is available for your order, the available options and costs will be displayed at checkout.

Please note that expedited shipping affects transit time and does not necessarily reduce the time required to produce a made-to-order photograph.

INTERNATIONAL SHIPPING

International shipping may be available for select destinations.

International customers are responsible for any customs duties, taxes, tariffs, or other fees charged by the destination country. These charges are not included in the purchase price unless specifically stated at checkout.

International delivery times may vary due to customs processing and other factors outside of SCNIC's control.

DAMAGED ORDERS

We carefully package every order, but damage can occasionally occur during transit.

If your artwork arrives damaged, please contact us within 7 days of delivery and include:

• Your order number
• Photographs of the damaged artwork
• Photographs of the packaging, including any visible damage

Please keep the original packaging until we have reviewed the issue.

We will work with you to determine the appropriate resolution, which may include a replacement or other solution.

INCORRECT OR INCOMPLETE SHIPPING INFORMATION

Please carefully review your shipping information before completing your purchase.

If an order is returned to SCNIC because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.

Once an order has shipped, we may not be able to change the delivery address.

DELIVERY DELAYS

SCNIC is not responsible for delays caused by shipping carriers, severe weather, natural disasters, customs, holidays, or other circumstances outside our control.

If your tracking information shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and the delivery carrier. You may also contact us and we will do our best to assist.

QUESTIONS ABOUT YOUR ORDER

If you have questions about your order or shipping, please contact SCNIC and include your order number so we can assist you as quickly as possible.

Thank you for choosing SCNIC and for bringing a little piece of the journey home.